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Plans, License Options, & Permissions






There are two product plans available in LOU. You can choose the Pro Plan or the Enterprise Plan.

Licenses

LOU currently has four licenses. Foundation, Retail, Service, and Mobile Only. Foundation is the minimum license required to access LOU Web. When you purchase LOU, you must choose at least one additional License: Retail and/or Service.

The various features and functions in LOU Web are divvied up among these three bundles.

Foundation

Foundation is the core of LOU. This license is not optional and includes a lot of important features! Foundation includes:

  • Customers: View, Add, and Manage
  • Estimates: View and Update (NOT Add)
  • Sales Orders: View and Update (NOT Add)
  • Work Orders: View, Add, and Update
  • Schedule: View (NOT Add or Update)
  • Invoice: You can invoice any order and manage Invoices
  • Payments: View, Add, and Update
  • Inventory: View, Add, and Update
  • Vendors: View, Add, and Update
  • Purchase Orders: View, Add, Update, Receive
    • Currently, communicating the PO to the vendor is out-of-LOU process. POs in LOU are for tracking and inventory management only.
    • Exception: The Pool360 and Carecraft Integrations allow you to send POs electronically.
  • Accounting
  • Product Setup (Except Retail and Service)
  • Reports

 

Retail

The Retail license includes Foundation and adds features and functions specific to retail segments of business. These include:

  • Estimates: Add and Promote to Sales Order
  • Sales Orders: Add
  • Schedule: Add and Update when linked to Sales Order
  • POS: Login and Management
  • Product Setup: POS Station Management
  • Recurring Orders: Add
  • Includes access to the LOU Retail POS app

 

Service

The Service license includes Foundation and adds features and functions specific to service segments of business. These include:

  • Estimates: Add and Promote to Work Order
  • Schedule: Add and Update when linked to Work Orders
  • Work Orders: Outcomes, Add, and Update
  • Product Setup: Service
  • Recurring Orders: Add
  • Includes access to the LOU Service mobile app

 

Mobile Only

The Mobile Only license allows you to access LOU Retail POS and/or LOU Service without LOU Web access. If you need to access LOU Web and one of the apps, the Retail license includes LOU Retail POS and the Service license includes LOU Service.





User Licenses

When you sign up for LOU, you can determine the number of employees you want to access LOU. Everyone you add to LOU must have at least one license for LOU Web or Mobile Only. 

IMPORTANT! User licenses cannot be shared. Each user who accesses LOU Web or the companion mobile apps must be an active user with at least one license and their own username/password and/or PIN. 

Licenses are seasonal. You can add or remove licenses according to your business need monthly. At the end of the month, LOU will bill your licenses according to the highest number of licenses in the previous 30 days. Add more licenses during your busy months and reduce your licenses down in your slower months!

For current license pricing information, head to Evosus.com/lou/pricing


PRO: Limit 10 licenses 
ENTERPRISE: Unlimited licenses


NOTE! Access to licenses is not the same as admin vs non-admin user permissions. License access is separate. 


User Permissions in LOU
Right now, we just have two levels of permissions: Admin and non-Admin. Admins have additional tiles that non-Admins cannot access. What a user can see in each tile depends on the Bundles above.

REMEMBER! Admin tiles are hidden from non-admin users.

 

In addition to determining Admin/non-admin user access, you can create Group Security for your non-admin users.