How to Set Up Taxes - LOU® - Powered by Evosus

 “In this world nothing can be said to be certain, except death and taxes.” The ol’ adage often attributed to Benjamin Franklin still rings true today. None of us like taxes, yet all of us must pay them.

One of your first tasks in LOU should be Tax Setup. Many other features throughout the system will rely on these Tax settings and you won't be able to properly set those features up without having the Tax Codes and Authorities set up first. These tax settings will help you track taxes related to your business.

There are three key parts to Tax Setup. Tax Authorities, Tax Codes, and Tax Nexus. To ensure your taxes are calculated correctly, you can test the Tax Code.

WAIT! Before you set up your Tax information, make sure you’ve got your GL Accounts squared away and your Tax Vendor Type and Vendors set up.  
Looking for information on setting up your default Tax Code for PAX POS Stations? Head over to Departments.

Finished with your GL Account setup? GREAT! Let’s complete your Tax Setup!

Go to Product Setup / Accounting / Tax Setup

When you click the Tax Setup tile, you default to the Tax Codes page. You can click Tax Authorities, Tax Nexus, or More Options to access other pages within Tax Setup.

Tax Authorities
The first thing that needs to be set up is the Tax Authority(ies) to which you are liable. Tax authorities are the government or organizations responsible for collecting taxes. 
  1. Click  
  2. Click
  3. Enter the necessary information. Heads up, you will need to have your tax authority information available.
  4. Click when finished.

Repeat these steps for every Tax Authority to which you are liable.
Avalara Integration
Are you using the Avalara integration? Avalara needs a generic Tax Authority against which LOU can record taxes. This Tax Authority will define the General Ledger Account to which all Avalara Tax calculations will be posted. The Tax Authority rate can be 0% as it will not be used. Multiple Tax Authorities are not needed. LOU needs one Tax Authority to help guide General Ledger postings and how to calculate taxes (using LOU or using Avalara). All Tax Authority level reporting will be handled in Avalara.

Tax Codes
After you finish setting up your Tax Authorities, it’s time to set up your Tax Codes. Tax Codes are the amounts/rules administered by the Tax Authorities. This is where you can define the Tax Rate and include messaging that appears on Retail POS receipts, Estimates, Orders, and Invoices.
  1. From the Tax Authorities page, click  
  2. To create a new Tax Code, click
  3. Enter the necessary information
    • Avalara Integration If you’re going to be using Avalara, and you want this Tax Code to be calculated by Avalara, make sure to toggle Avalara Tax Code on. Remember not all Tax Codes will use Avalara for calculations. Speak with your LOU Onboarding Specialist and Avalara Specialist if you’re unsure.  
    • IMPORTANT! The Print Message detail is where you can enter Tax Code detail that will display on documents, including PAX POS Station receipts. You can enter a message or simply type in the name of the Tax Code. On Documents and Receipts, this will display as “Tax Code: Print Message Text” where Print Message Text equals whatever you type in that field.
  4. Click when finished.

Repeat these steps for every Tax Code required.

Delete Tax Authorities and Tax Codes
You cannot delete a Tax Authority or Tax Code. However, you can deactivate it by clicking on the Actions link next to the Authority or Tax Code, selecting Update, and toggling the Active button off.

Be sure to click when you’re finished.

Tax Nexus
A Tax Nexus is your tax presence, or "nexus," in a taxing jurisdiction (state, country, etc.). The Nexus is the connection between your business and the taxing authority under which you must collect or pay taxes. LOU will automatically set up a default Tax Nexus based on your business address when you register. You can update the default and add new Nexus as needed.
IMPORTANT! A Default Tax Nexus is set up when you sign up for LOU, but you should double check that all the nexuses you need are set up correctly for your company.

Currently, LOU supports Tax Nexus and Authorities in four countries[1]:
  • US - United States
  • KY - Cayman Islands
  • MX - Mexico
  • CA – Canada
  1. To access Tax Nexus, click  
  2. To create a new Nexus, click
  3. Enter the necessary information
  4. Click

You can repeat steps 2-4 to create every new Nexus you require.

REMEMBER! For your Tax Codes to work, they must be correctly associated with a Tax Authority AND Tax Nexus.

Delete a Tax Nexus
To Delete a Tax Nexus click the Actions link and select Delete.

CAUTION! There is no way to reverse a Delete. Use this feature with care.

More Options
Under More Options, you can access several useful screens.

  • Destination Based Tax: This is where you designate which Distribution Methods should calculate Tax based on the Ship To (Destination) Address. LOU will use this feature differently with the Avalara integration active. Without the Avalara integration, this feature serves as a reminder to manually change the Tax Code for Destination-Based Tax Calculations.

WAIT! This is the beginning of a more robust Tax integration feature coming soon! You can determine which Distribution Methods will use the Ship To address to calculate taxes now, but LOU will not suggest the correct Tax Code or notify you to update Tax Code on documents until the feature is complete. You will still need to configure your DBT Tax Codes on documents manually. Don’t worry! This feature is coming soon! Watch Product Communication / Coming Soon for details.
  • Departments: Jump over to the Department Tax Mapping Screen to quickly view Department setups and add or change Tax Code information. You can even add additional Departments here.

IMPORTANT! The Create Department pop-up is exactly the same as the Create Department pop-up from Product Setup / Foundation / Departments.

  • Tax Reports: Head over to the Reports Page to pull relevant reports on Taxes.

  • Avalara Integration: This allows you to quickly go to the Avalara Integration Configuration page.
  • Test Tax Code: This allows you to test the Code to ensure it’s calculating the way you expect.

  1. Click More Options and Select Test Tax Code
  2. Select the Country
  3. Select the State
  4. Enter a Revenue Amount and Cost Amount
  5. Select the Tax Code you want to test
  1. Click

[1] While LOU currently supports Tax Nexus and Authorities in four countries, LOU is only available for US customers at this time.