Equipment and big-ticket items such as pumps, heaters, hot tubs, chemical feeders, and more are typically given a Serial Number by the Manufacturer to track that specific unit. Having a Serial Number is useful for obtaining warranty service, ensuring you get correct replacement parts, and tracking various information as it pertains to the product. A Serial Number is a unique identifier associated with a single quantity of a product. Therefore, Serial Numbers can only be transacted as a single quantity and not in bulk.
Having a record of these Serial Numbers is important and LOU. Serialized SKUs allow LOU to capture Serial Numbers from you which can be used throughout the system on documents and transactions associated with the SKU and product.
The Serial Numbers screen in LOU lets you see a list of your Serialized products. These Serial Numbers are added to LOU when you Receive Inventory.
Go to Inventory / Serial Numbers
The screen defaults to a view of your In Stock Serialized products. You have the option to switch your view to Out of Stock Serialized products.
This page can be sorted, filtered, and exported using the same tools as LOUs Reports and other search pages throughout LOU.
Actions
You can update the Serial Number by double-clicking the line item or clicking the Actions link and selecting Update.
In the Update screen, you can see a history of the item by clicking the History link, and you can initiate a stock transfer by clicking the Transfer link.
Once you’ve made all the update you wish to make, click
.
Out of Stock
The Out of Stock page shows all the Serialized SKUs you’ve sold. While the Serial Numbers sold are viewable from here, the management and tracking of these Serial Numbers will occur through the Customer Profiles on the Equipment tile for the Customer that purchased the Serial Number item.
Just like In Stock items, you can access the Serial Number info by double-clicking the line item or selecting Actions and Update. However, you cannot update the information. It is view-only.
IMPORTANT! If you need to make updates to Serial Numbers that are Out of Stock/Sold, you must do so through the Customer Profile / Equipment tile.