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      How to Post a Return on LOU Retail POS





      The process to post a Return is very similar to posting a Sales Transaction.


       
      1. Tap the Return button.
      2. Search for the Customer
      3. Scan or Search for the SKU(s) you want to add to the Transaction.
      4. Tap Pay



      You’ll notice the SKU line item(s) display as red with a negative quantity and a negative subtotal. The Balance Due is also negative as this is money due your Customer.
       
      1. Select the Payment Method.
      2. Select the Amount for the Payment Method (usually, for Returns, this will be Exact Amount)
      3. Tap Apply $XXX to complete the Transaction.
      4. Select the Receipt Options and Accept the option to print/email the receipt.

      Once the Transaction is complete and the data syncs with LOU Web, Inventory will be updated to reflect the returned SKU(s) and the transaction will post as Return to the correct GL accounts.

      Return Receipt