Release Date: October 7, 2025
Introducing Pumpkin spice LOU...
New Features
No new features in this release.
Feature Changes and Enhancements
- On My Way Customer Messaging – Estimated ETA: In anticipation of the LOU Service mobile app (coming soon), we added an Estimated ETA to the On My Way message. LOU will use the Maps integration to calculate an ETA based on Service Personnel’s current location and Customer Address.
- Audit Log – Work Orders: Continuing the Audit Log project to increase tracking, we added logging for Create/Update actions in the Marketing box on Work Order Profiles, Updates to the Notes box in Work Orders, and Image updates.
- Audit Log – SKU Profile: Continuing the Audit Log project to increase tracking, we added logging for Create/Update sections of the SKU Profile.
- Heritage Integration – SKU Import: The Heritage integration has been updated to include the option to Search for a specific SKU rather than by Major/Minor Categories.
Bug Fixes
- Customer Contacts: We corrected an issue that caused Contacts to duplicate if they had more than one phone number or email address.
- Update Manufacturer: We corrected an issue that allowed Manufacturer updates to save when the user clicked Cancel or X’ed out of the screen.
- Pool360 PO Delivery Error: We corrected an issue that caused electronically sending Pos for the Pool360 integration to fail.
- Sell UOM Updates: We corrected an issue that caused updates to the Sell UOM to be prevented if the SKU appears on an Invoice.
- Search Attributes for SKU Search: We corrected an issue that prevented SKU Search from recognizing Manufacturer, Manufacturer SKU, Manufacturer Description, UPC, and Unit.