Release Notes for LOU30 - LOU® - Powered by Evosus



Release Date: July 14, 2021

This LOU is bananas! B-A-N-A-N-A-S!

New Features
  • Kit Questions (Dynamic Kits): You asked, we listened! Dynamic Kits are possible with SKU Kit Questions. You can create Questions that must be answered when the Kit SKU is added to an Order. These Questions allow you to configure and select specific SKUs within the Kit such as Color, Style, etc.
  • Scheduling Timeframes : This feature allows you to approximate the time frame during which a Schedule Task will occur. "Our tech will be there sometime between 2 and 4", for example. When a Task is created, LOU will schedule it according to what makes the most sense based on Division settings, Tech availability, and existing appointments.
  • Spreadsheet Imports – SKU Categories : This new import template allows you to create SKU Categories quickly and easily.
  • Statement Search – Invoice Mass Printing/Sending : In addition to sending Invoices en masse via Electronic Message Preferences, you can print Invoices en masse.
  • LOU – Account Hold: Evosus now has the ability to put your LOU Account on hold in the event of extended non-payment.
  • Spreadsheet Imports – Card on File Tokens (Evosus Legacy only): For those Evosus Legacy users migrating to LOU, there is a new Spreadsheet Import template available to migrate Cards on File from Evosus Legacy to LOU.
  • Mass Pre-Pay REOs: This feature allows you to pre-pay Recurring Orders en masse at the beginning of the month instead of billing at the end of the month.


Feature Changes and Enhancements
  • Customer Profile – Equipment: We have eliminated the Customer Information slide-out menu and moved the features to tiles on the Customer Profile for ease of access. Equipment on the Customer Profile now appears as a Tile.
  • Customer Profile – Site Profiles: We have removed the Customer information slide-out menu and moved the features to tiles on the Customer Profile for ease of access. Site Profiles are now easier to access as their own Tile on the Customer Profile page.
  • Packing Slip: We improved the printed Packing Slip layout to be consistent with other printed documents.
  • Statements: We improved printed statements to be consistent with other printed documents.
  • Payments Search Page: We improved speed and performance of the Payments Search page, adding the More Options button for quick navigation to other pages.
  • Document – SKU Quantities: We improved the way quantities can be updated in a Document, on the SKU line item. Now, you can click the blue Quantity link and quickly update the Quantity. *This is not possible for Serialized SKUs as they require Serial Numbers and must be added one at a time.
  • Tasks – Address: Task Addresses are now determined by the Document Ship To Address. Task Addresses will be updated to match the associated document regardless of status.
  • Invoices: We improved the speed and user experience of the Invoices Search page, adding the More Options button for quick navigation to other pages.
  • Documents: We improved the speed and user experience of the Documents Search Page, adding the More Options button for quick navigation to other pages, Actions, and Setup Pages.
  • Blackout Tasks: Tasks with blackout dates must now be associated with a Schedule Division.
  • Schedule Dashboard: We improved speed and user experience of this page. We added More Options buttons to allow for quick navigation to other pages. These changes do not update the Calendar view.



Bug Fixes
  • Serial Number Search: We corrected an issue that caused the Serial Number Search not to refresh properly when switching views between In and Out of Stock.
  • Blank LOU Owner Name: We corrected an issue where new LOU Company Owners were able to create an account without a Full Name. This blank full name prevented them from logging in.
  • Tax Authority – Create Vendor: We corrected an issue that prevented you from being able to create a Vendor from the Create Tax Authority pop-up.
  • Stock Transfer Results: We corrected an issue that prevented all the records from displaying on the Stock Transfer page when attempting to view multiple Stock Transfers.
  • Kit Action Menu: We corrected an issue where the Kit Actions Menu was missing from voided orders.
  • Onboarding – Review Your Data: We corrected an issue that prevented onboarding data from appearing in the Review Your Data tile. This only impacted clients currently in onboarding.
  • Calendar – Creating/Updating Task: We corrected an issue that prevented you from creating or updating a Task through the Calendar view.
  • LOU Sign-up Sales Tax: We corrected an issue that caused a rounding error when attempting to sign up for LOU with an AMEX.
  • GL Postings Report: We corrected an issue where the GL Posting Report was truncating Stock Adjustment transactions.
  • REO Unverified Address: We clarified the verbiage on the error message when the REO is missing a Verified Address to provide better instruction on correcting the Address.
  • Primary Tech on Task: We corrected an issue where LOU was not correctly auto-populating the Primary Personnel on a Task.